Improve Customer Service
Extended DISC Malaysia offers a 1-day Public Training:
IMPROVE YOUR CUSTOMER SERVICE with EXTENDED DISC
In today business environment,
it’s crucial to provide customer service
that will keep customers coming back
and walk away happy enough
to pass positive feedback to the rest.
Objective: To create a more engaging customer relation
Course content:
- To be familiar with the characteristic of DISC behavioral styles
- To understand own natural behavioral style in Customer Service
- To recognize the styles of customers
- To tailor an effective relationship with each customer
Includes:
- 1 Extended DISC Personal Analysis report
- 1 Customer Service Style Assessment
- Lunch & Training materials
Investment: 525 RM /pax (+5% GST)
Contact us for Agenda & Registration form
